Email Us
The fastest way to reach the Big Walk Wiki team is email. One address handles everything:
We're a small volunteer team, so please allow 2–3 business days for a reply. Messages that include a page URL and a clear description get answered fastest.
Pick the Right Subject
Using one of these links pre-fills the subject line and helps us route your message quickly.
- Report an error or correction — something on a guide is wrong, outdated, or contradicts what you saw in-game. Please include the page URL and, if you can, how you verified it.
- Submit a tip or discovery — you found a radio station location, a puzzle shortcut, an achievement trigger or a route we haven't documented. Screenshots and player counts help.
- Report a broken page — a 404, a broken link, a layout problem, or something that won't load on your device. Tell us your browser and whether you're on desktop or mobile.
- Copyright or takedown — see the section below.
- Privacy request — data access, correction or deletion requests under GDPR / CCPA. See the privacy policy.
- Advertising or partnerships — media enquiries, advertising, or content collaboration.
Before You Write
A few things we get asked a lot, answered here to save you the email:
- We can't help with your game account, refunds or technical support. This is a fan site. For anything involving your purchase, crashes, or platform accounts, contact Panic or your storefront (Steam, PlayStation, Nintendo) directly.
- We're not House House. We can't pass on feature requests, bug reports about the game itself, or press codes.
- Join codes change per session. We can't give you a working code — see crossplay & join codes for how the system actually works.
- Check the guide first. Most "how do I…" questions are already answered in the beginner guide or walkthrough.
Copyright & Takedown
Big Walk Wiki is an independent fan project. Game names, logos, screenshots and other assets remain the property of House House, Panic and their licensors, and are used here for identification and commentary purposes.
If you are a rights holder and believe material on this site infringes your copyright, email [email protected] with the subject line [Copyright] and include: the specific URL, a description of the work, proof of your rights, and your contact details. We review takedown requests promptly and will remove or attribute material as required.
At a Glance
- [email protected]
- Typical reply time
- 2–3 business days
- Site type
- Independent fan-made wiki
- Official affiliation
- None
- Game support
- Contact Panic or your storefront directly
- Last updated
- August 9, 2026
For who we are and how we verify what we publish, see about us. For how we handle your data, see the privacy policy.